Dealing with dental insurance every day is stressful and time consuming. Dental offices around the country are suffering with increases in outstanding accounts receivable and delay tactics by insurance companies designed to frustrate you and your staff to get you to stop calling about YOUR money. Don't let them win and keep your money, let The Practice Mechanic collect your money and allow your team to focus on your patients.
Save time, save money, and increase your office's productivity by letting our team handle your office's insurance billing tasks.
Denied Claims Review
Every denial, every time
When a claim is denied our team will find the cause of the denial, check state laws and appeal all appealable claims right away, even requesting peer to peer reviews when needed to get your claims paid.
Claims submitted Daily
Claims, attachments, appeals every day
Our goal is to get you paid as quickly as possible, and that means submitting your claims electronically every day. We review your claims and attach all necessary items (x-rays, narratives, perio charting) to ensure fewer denials (stall tactics) and get you paid faster. Primary and secondary claims sent for you, we even send pre-authorizations.
Software included
Claims and attachments software
We provide you with a subscription to Remote Lite at no additional cost to you. Unlimited claims, unlimited attachments and unlimited tracking power through the rPractice website. NEA Fast attach is included and we will even mail claims for insurances that don't accept them electronically at no extra charge. We won't nickel and dime you over a few stamps a month!
Claims Collections
Outstanding claims collected on time
Insurance companies rely on you not responding to requests for more information, denials, and forgotten claims. We collect on all of your outstanding claims with the goal of eliminating outstanding claims and collecting your money quickly and efficiently.
Procedures Not Sent
Daily Review of services not submitted
Each day our billing team will review your services not submitted to insurance to ensure that you get paid for everything that you do (based on software availability). We make sure that your claims are submitted timely, catching appointments that may have been overlooked during a hectic moment in the office.
Your terms, your software
We work in your software each day
Your collections calls, logs, notes and updates are entered right in your software so that you know what is going on with each claim with a simple look at the account. No need for endless emails and phone calls. We want to help you maximize the software you already pay for.
Does Outsourcing make sense for your dental office?
"I have been using the services of The Practice Mechanic for almost one year now. I could not be happier! They do my insurance verification, submit the claims and follow up on pending claims. I think they do an excellent job, it's like having a top front desk insurance coordinator, without the hassle of having staff (late and sick days, vacation, etc). We know ahead of time what the patients are eligible for and can present an estimate treatment plan for their co-payments. Definitely recommend!." Dr. Patricia Dary - Fairfax, Virginia
Remote Billing and Collections
Let our team work for your team and alleviate time spent dealing with insurance companies. We will submit your claims electronically each day along with all required attachments ensuring fast payment times. We file all appeals and fight all rejections. We collect on all outstanding insurance claims with a goal of keeping your over 60 day balance at five percent of monthly production and your over 90 day balance at ZERO!
This is a super powerful service when partnered with our Insurance Verification Service.
SMALL/STARTUP
Perfect for offices with insurance collections less than $40,000 per month.
Reduce payroll costs or increase the productivity of your team by outsourcing the mundane tasks allowing them to make you money.
NO SUBS HERE
We don't subcontract out to people working from home, here or abroad. All our team works in our office on our secure network.
HIPAA COMPLIANT
Our network is 100% HIPAA compliant and all activity is monitored and recorded. We even provide you with a Business Associate Agreement.
NEVER MAIL CLAIMS
We use tools to ensure that all claims are sent electronically, eliminating snail mail and reducing delayed payments, putting your money into your account faster.
ACCURACY IS KEY
We call on every claim and document exactly what was said by the insurance reps. We then put the documented notes in your practice management software and in our follow up system.
DEDICATED REP
While our entire team remains on call for your office, you are assigned one dedicated support specialist so you always know who to call.
STAY AHEAD
Our team starts working on your outstanding claims as soon as they pass 30 days to stay ahead of payment delaying tactics.
OUR TEAM
Our team is always on call for you. No worries about sick days, vacation days or personal days. Someone is always there to cover.
FOLLOW UP SCHEDULE
We work on a consistent schedule to follow up on all of your outstanding claims, ensuring they get paid in a timely manner.
